Other common statements that might discriminate are:
- “Not soundproof” – may indicate bias against families with
children
- “No pets” – Under Ontario’s Human Rights
Code, persons with disabilities who use service animals (such as guide
dogs) can not be denied access to any kind of housing based on a “no
pets” rule.
What you can do to get the good tenants you need
The ideas and facts below can help you prepare ads that attract a full range
of potential tenants. They can help you reach good tenants who might not have
applied if they thought you would not consider them.
Describe the unit, not the tenant
Instead of naming the ”ideal” person or people for the unit, list
the rent, size and other information about the unit itself, the building, and
nearby services that may appeal to tenants.
Example: Renting a smaller basement unit
The wrong way: “Perfect apartment for a student”
or “ideal for a single professional.”
The problem: Others who may also wish to rent it, such as a
couple, a single parent, a senior or a person on ODSP, may think the landlord
will not accept their application, even if they are able to pay the rent.
The right way: “Bright, cozy bachelor basement
apartment, new kitchen cabinets, full bath, access to storage locker, shared
laundry in friendly 5-unit building. $750 per month including hydro and heat. On
2 bus routes, close to university, park, shops, community centre.”
Think about the many ways tenants can pay rent
Residents don’t have to be working to have money to pay the rent.
Research shows that people living on social assistance, pensions or retirement
income are just as likely to pay their rent as people who are working.
Tenants can provide you with many kinds of information to show they have
income and are reliable. The Human Rights Code says that landlords can
ask for:
- Rental history, credit references and/or credit checks – but do not
view a lack of rental or credit history as meaning that a person cannot pay
their rent. Young people, newcomers, women returning to the workforce after long
periods of care-giving or the end of a marriage, and other people may have
little or no rental or credit history, which is not the same as a bad credit
rating. Other information, such as references or income, must be considered
- Income information – but you must look at this together with any
available information on rental history, credit references and credit checks
(such as through Equifax Canada). You can only use income information to confirm
that the person has enough money to cover the rent. The only time you can base a
decision to rent on income information alone is when the person makes no other
information available
- A “guarantor” to sign the lease – but only if you have the
same requirements
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